当我们和客户通电话时，对方讲话的语速是极为关键的，直接说听不太懂好像不怎么礼貌，当对方为老外时，因为对方讲的是母语，语速肯定不慢，所以了解一下让客户放慢讲话语速的方式很有必要。下面译辰翻译-北仑翻译公司整理了一些方式方法，供大家参考。

Immediately ask the person to speak slowly.
直接让这个人慢些说。

When taking note of a name or important information, repeat each piece of information as the person speaks.
记录一个名字或者其它重要信息时，打电话的人说一句你就重复一句。

This is an especially effective tool. By repeating each important piece of information or each number or letter as the spell or give you a telephone number you automatically slow the speaker down.
这是一个很有效的策略。通过重复每一个重要的信息、每一个数字、每一个字母的时候都会让说话人的语速自动放慢。

Do not say you have understood if you have not. Ask the person to repeat until you have understood.
如果没听懂就别说你懂了。让这个人重复一下直到你懂了。

Remember that the other person needs to make himself/herself understood and it is in his/her interest to make sure that you have understood. If you ask a person to explain more than twice they will usually slow down.
记住别人需要自己的话被听懂。确保你能听懂关系到他或她的利益。如果你请一个人解释两次以上，通常这个人会放慢语速。

If the person does not slow down begin speaking your own language!
如果对方还是没放慢语速，你就可以开始说你的母语。

A sentence or two of another language spoken quickly will remind the person that they are fortunate because THEY do not need to speak a different language to communicate. Used carefully, this exercise in humbling the other speaker can be very effective. Just be sure to use it with colleagues and not with a boss!
快速地说一两个句子可以提醒打电话的人他们是很幸运的，因为他们不用使用不同的语言来交流。不过用这招要小心一点，这种方法羞辱他人很有效果，所以要确定你这么做的对象是你同事而不是的老板！